Talk Terminus Solutions
AI Chatbots and Automation
Smart bots handles responses to FAQs, sends personalized recommendations, and answers queries 24/7. Talk Terminus can send automated alerts for important events in your system. Chat can be routed to a human agent to provide seamless customer support.
- AI-Powered Conversations: Learn intent, respond smartly, and handle chats efficiently.
- Workflow Automation: Automate lead capture, bookings, orders reminders, updates, and third party API calls effortlessly.
- Multi-Agent Collaboration: Seamlessly hand over complex chats to human agents.
- Third party Integration: Connect WhatsApp with CRM, ERP, and custom backend systems with ease.
Marketing and Campaigns
The marketing solution lets businesses configure automated messages, targeted campaigns, offers, reminders, follow-ups, catalogue promotion, and real-time support.
Key Features:
- Broadcast Messages: Send targeted offers and updates.
- Chat Automation: Chatbots handle replies, leads, and FAQs.
- Rich Media: Share catalogs, images, videos, PDFs, links and more.
- Two-Way Interaction: Customers can chat with you effortlessly.
- Analytics: Monitor campaigns, delivery, and usage..
- CRM Integration: Sync leads or contacts with your CRM/ERP.
Customer Support Solutions
Deliver instant, seamless, and personalized customer support on users’ WhatsApp— the most preferred communication channel worldwide. Talk Terminus helps businesses manage customer queries efficiently, giving a human-like experience. Give AI power to make support even more effective.
Key Features:
- Unified Team Inbox: Manage all customer chats in one place with multi-agent access.
- Smart Chatbots: Automate common queries, and FAQs and workflows.
- Agent Handoff: Seamless switch from bot to human interaction.
- Rich Media Support: Share images, videos, PDFs, and location and more.
- CRM & Backend Integration: Access customer history or related data to provide faster resolution.
24/7 Availability: Provide round-the-clock support without a full-time team.
Notifications and Alerts
Keep your customers informed and engaged in real time with Notifications & Updates directly on WhatsApp platform. Deliver timely alerts, confirmations, and reminders - ensuring higher visibility and faster response than traditional channels like email or SMS.
Key Features:
- Real-Time Alerts: Instantly notify users about bookings, payments, order status, or policy changes.
- Automated Updates: Schedule and trigger notifications for renewals, reminders, and follow-ups.
- Personalized Messaging: Customize messages with customer names, order details, and media files for interactive communication.
- Secure & Verified Delivery: Communicate through Meta-verified business accounts for authenticity.
- System Integration: Connect with your CRM, Backend, or booking engine to automate event-based notifications.
E-commerce and Shopify Sales & Shopping Solutions
Boost your sales with our Sales & Shopping Solution powered by the official WhatsApp Business API. Support customers, showcase products, and close sales - all within a single, familiar messaging experience. Effortlessly integrate with Shopify stores and see the magic.
Key Features:
- Personalized Offers: Send targeted discounts, loyalty rewards, or upsell recommendations based on customer behavior.
- Shopify Integration: Track customer interactions and order history through your CRM or Shopify Store.
- Automated Cart Reminders: Send personalized reminders for abandoned checkouts to increase conversion rates.
- Order Notifications: Send confirmations, shipping updates, and feedback requests all automated
Agentic AI Whatsapp Conversations
Agentic AI is different from normal bots, it plans, makes decisions, executes multi-step tasks, and adapts in real time — all on its own, inside a WhatsApp conversation.
Key Features:
- The agent does not wait for human approval at each stage. It can initiate actions, not just respond to them.
- The agent can call external APIs, search databases, read and write CRM records, trigger workflows in third-party systems, send emails, make bookings, process payments, and more- all within a single conversation.
- The agent does adaptive reasoning when something unexpected happens and finds the best path forward rather than breaking.
Built for Every Kind of Business
Travel Industry
Use cases for Travel Industry
- Flight/Hotel booking confirmations
- Check-in reminders & digital boarding passes
- Travel updates (delay, gate change)
- In-chat booking engine (flights, hotels, packages)
- Travel itineraries & e-tickets
- Loyalty program updates
E-commerce Business
Use cases for E-commerce
- Order confirmation & shipping updates
- Abandoned cart recovery messages
- Product catalogs & promotions
- In-chat product browsing & payments
- Customer support (returns, exchanges)
- Restock & price-drop alerts
BFSI
Use cases for E-commerce
- Transaction alerts & mini statements
- OTPs & authentication
- Loan/EMI reminders
- Insurance renewal reminders
- Fraud alerts & account security notifications
- Customer KYC assistance
Healthcare
Use cases for E-commerce
- Appointment booking & reminders
- Digital prescriptions & reports
- Lab test notifications
- Health tips & post-treatment follow-ups
- Medicine order & delivery updates
- Emergency alerts & helpline
Education & More
Use cases for Education
- Admission/enrollment updates
- Fee reminders & receipts
- Attendance & progress reports
- Student/Parent engagement
Platform Features
Talk Terminus Features
- 1Free Whatsapp API and onboarding support
- 2Team Inbox with BOT to human assignment feature.
- 3Auto replies and off business hours response set-up.
- 4Chat bots to automate WhatsApp responses.
- 5Integration with 10+ backend systems. Shopify is the bestseller.
- 6Agentic AI Flows.
- 7Broadcast messages to multiple contacts at a time.
- 830+ pre-made message templates to pick and start without hassle.
Mobile Apps
- Android and iOS App for quicker messaging TAT for your team
- Get Inbox feature on your mobile to be always available for customer chats
- Assign agents, reply instantly, initiate conversation 24*7
Shopify App
- Shopify store app connects easily with talkterminus
- 5 minutes set-up and automation done for shopify updates & events.
- Set-up address and order confirmation flows to handle COD efficiently.
- Send offers and catalogues to old customers to boost sales.
Best Selling
Talk Terminus-LITE
- One-of-a-kind lightweight platform by Talk Terminus.
- Use the official WhatsApp platform to send messages to your contacts.
- Go from registration to sending your first automated message in just 10 minutes.
- No paperwork, no subscription – ideal for customers planning to start a business or looking for automation on their personal WhatsApp number.
So far what we have Integrated...
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Shopify
CMS
WooCommerce
CMS
Travel SAAS product
SAAS
HubSpot
CRM
Shopify
CMS
WooCommerce
CMS
Travel SAAS product
SAAS
HubSpot
CRM
Why Choose Us
Official Partner
Official WhatsApp Business Platform technology provider
Seamless Integration
Integration with your CRM and backend with low code no code platform
Powerful CRM
Extensive CRM capabilities
AI Automation
AI power for automation and messaging service
User-Friendly Experience
Rich user experience and ease of use
Clear Pricing
Transparent pricing model
Expert Support
Strong Technical Assistance
Rapid Response
Within 1 hr support
FAQs
Everything you need to know about the Talk Terminus
Talk terminus let businesses do marketing, provide customer support, and send important updates to their customers on WhatsApp platform - the most preferred communication channel worldwide. This platform let businesses broadcast and automate messages, run ads, showcase catalogues, provide live chat with agent support, integrate with 3rd party CRMs, leverage AI power and much more.
Yes, we are TechProviders using authentic Meta WhatsApp business APIs
Yes, Talk terminus only makes platform and feature fees. Each message sent through Talk terminus is chargeable directly to WhatsApp official account, except “Free window chats/service messages”. Please find rate sheet as per your country of recipient here:
https://business.whatsapp.com/products/platform-pricing#rates
We will guide you to add payment methods to your Meta account.